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LEADERSHIP


fying to know that you’re not only helping your clients succeed, but you’re helping people in the process.


Q: BRIGHTVIEW HAS BEEN THROUGH A LONG MERGER AND TRANSITION PERIOD. HOW IS THE COMPANY DOING NOW? ARE THERE LESSONS LEARNED ABOUT MERGING TWO LARGE COMPANIES?


A: The company is doing very well, and so much of the credit goes to BrightView crews, the men and women who deliver on our brand promise every day in every branch. As we move forward as BrightView, it’s important that we continue to em- brace the values that created success for Brickman and ValleyCrest and that we never forget that despite our size and national presence we are a local company. In terms of the merger and transition, while there is still work to do, we have made real progress in bringing the legacy companies to- gether and moving forward together as BrightView. We’re through much of the initial challenges of the merger, but I try to focus on the positive qualities that were common to both Brickman and ValleyCrest: a passion for the craft of landscaping and a commitment to serving clients.


Q: WHAT CHALLENGES HAS BRIGHTVIEW FACED RELATED TO THE MERGER? A: Merging any two organizations will bring cultural challenges, though we’re largely through that process now. Everyone who is with us now is committed to what we want to achieve as BrightView. Delivering quality and value to our clients and creating a safe and rewarding work- place for our teams are really the only things that matter. We had the privilege of learning from both Brick- man and ValleyCrest and making BrightView reflect the positive qual- ities of both. I have a good sense of some of the day-to-day challenges we’ve faced merging the companies, but thankfully most of that work was already done when I arrived.


Q: IN ANY MERGER, YOU WILL LOSE LONG-TERM EMPLOYEES. HAS THAT BEEN A CHALLENGE, AND HOW HAVE YOU HANDLED IT?


A: That is an unfortunate consequence of any merger. Skilled, dedicated people have such a long-standing


An Interview with Andrew Masterman continues on p.20 2


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NATIONAL ASSOCIATION OF LANDSCAPE PROFESSIONALS


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