“People are going to the cloud for their online processing environ- ments. Some, though not all, are also taking disaster recovery and backup out of permanent physical
storage and putting it into the cloud.” —Patrick Lynch, Perpetual Storage Inc.
“The simple beauty of that model is that it is a very symbiotic relationship,” Lynch said. By mutually growing both PSI’s and its MSPs’ clientele and services, “we’re just kind of marrying our two unique services and needs.”
Other Industry Trends Beyond clients’ move to cloud-based solutions, Lynch noted these other growing industry trends:
Customers want options: Lynch points out that although the cloud “is not going away,” customers still want tape and disk storage.
“The new technology embedded in new tape offerings has a much less total cost of ownership than spinning disk for archival data,” he said. Still, “some people want DR and backup not on tape but spinning disk, so we provide both
options. Best business practices dictate that you have to offer your clients options. If you don’t, that’s the end of the conversation.”
Tape technology continues to improve: “Advancements in tape technology are greater compression and partitioning, which is linear tape file system (LTFS) technology that is embedded in LT0-5 and LT0-6 iterations of tape technology,” he said. “Indexing capabilities of LTFS technology allow for much faster recovery at a higher density of storage.”
Customers want control of their data assets: Customers don’t want to lose control of their data and information assets, Lynch said, particularly as industries consolidate and everyone must continue to meet compliance requirements.
More upper-level managers understand technology: Besides the chief information officer, other C-level company executives are quickly getting up to speed on technology. “They understand how to mine that asset, are more aware of the costs involved, and are holding people all up and down the line accountable for [IT] decisions,” he said.
“This is a very big, impactful trend. Everyone says, ‘We’re just going to dump it in the cloud.’ Well, wait a minute. When you have a total cost of ownership differential of four times to 24 times of tape versus disk, you better be able to explain the benefits of the disk over tape at that point to negate the CapEx/OpEx [capital expenditure/operation expenditure] differentials. For the longest time, C-level [executives] were not understanding that, but the new generation of senior managers does and is acting accordingly.” n
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PRISM International
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