that you actually put to use, they’ll speak highly of you, and they wouldn’t think of leaving. In fact, they’ll want to work harder to make you even happier.”
• Conversations that convey acknowl- edgment and appreciation. Chances are, many of your employees were wounded in the workplace before you hired them; they’ve been passed over for promotions, given insufficient compen- sation for hard work and taken for granted. (Maybe this has even happened within your own organization.) Te good news is, you can help right these past wrongs — to your benefit.
“Your first impression might be that handing out ‘thank yous’ and ‘good jobs’ is awkward and might feel clumsy, and your employees may also feel that way at first,” says Prosser. “However, I promise you that the rewards of your efforts will greatly outweigh your initial discomfort. You’ll be giving your employees a gift they’ve never received anywhere else, and they’ll feel a sense of wholeness that they’ve never experienced at work. And
Inventors of... PERFECT ICE
as a result, their engagement, loyalty and productivity will soar.”
• Conversations that encourage alignment. In Best Places to Work companies, everyone heads in the same direction — not necessarily just by following the leader but also by making sure that when any strategic element is altered, everyone has an opportunity to contribute to changes that must take place in other areas of the business. Operations in aligned organizations have minimal confusion. Tere are no territorial disputes, and everyone looks out for everyone else.
“If you’re a CEO or executive leader
with final authority, it’s important that you use contribution conversations to allow others to bring ideas to you,” Prosser notes. “Your job isn’t to find the holes in their concepts but to be able to say whether you can be aligned with the proposed effort or action. If you can, then you empower others to dig deep into themselves and contribute. If you can’t, then share what’s preventing you
from being aligned. Tat becomes a teaching opportunity.
“When people are aligned, they
understand the business goals for the year and the role each goal plays,” he
“When there is relatedness,
it’s very easy for an employee to talk to his or her direct supervisor, because that supervisor listens. And there is real solidarity among executives, managers and employees. Nothing meaningful happens unless, first, there is a relationship between the two people working together.”
— Dan Prosser, author of “Thirteeners: Why Only 13 Percent of Companies Successfully Execute Their Strategy.”
Setting a new industry standard in... ENERGY EFFICIENCY • ICE QUALITY • TOTAL RELIABILITY
206-1097 Langford Pkwy, Victoria, BC
www.accent-refrigeration.com | 1-250-478-8885 WINT ER 2 018 17
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