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Dedicated to providing leadership, education and services to the ice skating industry.


ISI INTERNATIONAL HEADQUARTERS


MANAGING DIRECTOR Liz Mangelsdorf


CONTROLLER Heather Loller


SKATING PROGRAMS & NATIONAL EVENTS DIRECTOR Kim Hansen


OPERATIONS DIRECTOR Jeff Anderson


ADVERTISING/TRADE SHOW DIRECTOR Carol Jackson


COMMUNICATIONS MANAGER/EDITOR Eileen Viglione


MEMBERSHIP COORDINATOR Sandey Carlsen


ACCOUNTING ASSISTANT Devan Zimmerman


MEMBERSHIP ASSISTANT Jennifer Carlsen


ADMINISTRATIVE ASSISTANT Angela Tooley


MEMBERSHIP SERVICES Wendi Osterheldt Shirley Rothrock


ISI OFFICERS


President Rob McBride 1st


2nd


Vice President Vice President


Treasurer Secretary


Immediate Past President Past President


Member at Large Member at Large Member at Large


Kevin McCormack Margy Bennett Jim Hartnett Jim Lange Gerry Lane


Scott McCoy Jane Schaber


DIRECTORS


District 1 District 2 District 3 District 4 District 5 District 6 District 7 District 8 District 9 District 10 District 11 District 12


District 13 District 14 District 15 District 16 District 18


Builders & Suppliers Instructors


Commercial Facilities Public/Not-for-Profit Facilities


Alane Swiderski Robyn Bentley Tiesha DiMaggio


Christine Wilson Brinton Larry LaBorde Julie Goddard


Cassandra MacDonald Vicky Klinko-Osseland Rachel Bruemmer Jane Schaber Caroline Baker Debbie Lane


Paige Scott


Randy Winship Cindy Solberg Glyn Jones Doug Peters David Santee Scott McCoy Ed Peduto


Schools/Colleges/Universities Jamie Baringer PSA Representative ISIAsia Representative PPIRMC Representative MIAMA Representative MIRMA Representative Education Foundation 4


Gerry Lane


Harry Janto Leo Ryan Shaffer Troy Ciernia Judy Sniffen Don Bartelson


Lifetime Honorary Member Carol Zdziebko


Janice Forbes Lisa Fedick


Rob McBride ISI President


LEADERSHIP MESSAGE


2017 Ushers in Exciting Changes for ISI’s Future


The great Wayne Gretzky once said: “I skate to where the puck is going to be, not where it has been.” That seemingly simple adage goes a long way toward explaining why Gretzky was one of the best hockey players of all


time. He saw the play developing before anyone else and put himself in the best position to create success for his team. As much as I’d enjoy writing this article about hockey and what makes a player that much better than his or her peers, that’s not where I’m headed here.


Gretzky’s astute advice applies well to ISI in this time of change. To achieve our purpose as an organization, we must envision the future unfolding and the changing needs of our members in order to be ready with programs and services to assist them and the industry to achieve success.


During the tumultuous days of 2016, there were many times that I worried deeply whether we would be able to continue fulfilling our critical role in supporting the growth and success of the ice sports industry. My thoughts often turned to what the future would look like if ISI, along with the values and principles that this organization champions, no longer existed. That vision of the future was a stark reminder of how important ISI continues to be for me as well as so many other arena professionals and participants.


It is often the case that crisis creates opportunity. It forces us to reevaluate what we do, how we do it and most importantly, why we do it. It requires us to confront the status quo that isn’t working, cease clinging to tradition and the old way of doing things, and instead, look to the future—where the puck is going, not where it has been.


This was a painful process for every one of us who love the ISI and believe deeply in the mission of this organization. Our board of directors and professional staff had many emotional and often difficult discussions on the best way to move forward. Throughout it all, not a single one of us ever lost sight of our ultimate goal to support and serve our membership and industry. As challenging as this process has been, we are a stronger, more focused organization today because of it.


First I’ll update you on just a few of the changes that have already been made:


• The headquarters staff was re-organized after the retirement of former ISI Executive Director Peter Martell. Responsibilities along with corresponding authorities were assigned in three key areas: Programs & Services, Events and Operations. This new team management structure, comprised of Managing Director Liz Mangelsdorf, Operations


Director Jeff Anderson and Skating Programs and National Events Director Kim Hansen, is encouraging creativity and new thinking on every aspect of how we deliver member services.


• The ISI Executive Committee has assumed greater responsibilities for strategic management decisions and organization oversight. We have created regional at-large positions to promote communication between the 17 ISI districts and their membership to ensure that the executive committee’s decisions reflect the wishes of our members.


• Budgeting and financial operations were updated to reduce costs and redirect funds to the priorities expressed by the membership in our surveys and outreach efforts.


These and other changes have placed us on a far more solid and sustainable business foundation. However, what is most exciting are the initiatives we are currently working on that will be unveiled at the annual conference in May and fully implemented for the start of the 2017-18 membership season:


• A new membership database software platform that will significantly improve your online interactions with ISI as well as simplify test registrations and competition audits — providing up-to-date and accurate information to assist you in running classes and events.


• A plethora of updates and revisions to membership that will simplify registration and provide many new value-added benefits.


• A completely redesigned and easy-to-navigate website with new features and member portals that will streamline your digital relationship with ISI and provide a number of new online tools for managers and programmers. The new website will also help promote your arena and classes through a new program finder feature.


• ISI will be introducing a new look and name as part of an organization-wide rebranding and marketing campaign.


The details on these and other strategic initiatives will be presented in Minneapolis, Minn., at the 58th


Conference. I hope you will be joining us for this important announcement.


These are just the first steps in an ongoing journey toward a new ISI that is changing to meet the current and future needs of our members, while continuing to embody all the things that make us indispensible. Be assured that we are heading to where the puck is going and we will be there ready to play our critical role for you and this industry in the future.


ISI EDGE SPRING 2017 Annual ISI


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