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Saying ‘we appreciate you’ is the #1 thing asked for by employees and was the #1 thing that was not being given, according to my research.


What about attracting employees to an industrial setting like automotive recycling? In this setting, I would shift over to words POTENTIAL


and WORTH. On potential, communicate personal growth oppor- tunities if there is no way to go up the ladder. Every employee can enroll in financial growth classes or get free marriage counseling, parenting classes, or negotiation training. Grow people to be better people. Find out what matters to a potential employee and create a plan for them. Maybe they need to learn better English, how to buy a car, how to invest, or wellness ini- tiatives. Maybe they need later shifts in order to manage childcare with a working spouse.


The component where managers fail most often in retention: Follow up. Purposefully circle back in one, three, or six months and informally check on the employ- ee’s welfare from time to time. On worth, there should be ongoing communication to ensure your employees feel seen, heard and understood.


This includes more personalized recognition. Vocal praise is important. Annual awards with trophies or monthly shout outs also go a long way. Saying ‘we appreciate you’ is the #1 thing asked for by employees and #1 thing that was not being given according to my research. On pay, you have to evaluate to whom you can give a


raise. Money matters. Intangible perks can only go so far. If your employees are not seen, heard and rewarded, they will go somewhere that they are seen, heard and rewarded the first chance they get. Most of us have that one person, a teacher or a boss, that made a life-altering impact on us. Be that person to others. Be the company that creates pride in an employ- ee’s life’s work.


Caryn Smith is the editor of Automotive Recycling magazine, and has been covering the industry for over 20 years. She is a freelance writer for industry publications, such as Recycling Today.


56 // May-June 2021


Automotive Recycling


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