treadmill desks, bouncy ball chairs, nearly no walls, a pool table, fully stocked kitchen, free lunch, gym membership, annual corpo- rate retreats, etc., it sure felt different. But when you observe the fierce ded- ication to the brand, you cannot deny the effectiveness this environment has on driving a productive work culture. It was amazing. They worked hard and they played hard. And don’t be fooled. Fun doesn’t mean lack of structure. I was a part of regular meetings, planning, goal setting and accountability.
Some Helpful Tips
Be a coach first, manager second. Real-time feedback and informal access is key. Explain how their piece of the supply chain impacts the entire operation.
Get them missionally-focused instead of task-oriented.
Praise the pet initiatives. Giving some protected time to customize a part of their job will deliver a sense of independence, and a deeper sense of job satisfaction. Leadership versus top performers. Leadership is not always the brass ring. More so than previous generations, millen- nials aspire to be a top performer, expert or innovator within their position. Recognize this and develop accordingly. Communicate clearly, concisely, and as transparently as you can. One thing I’ve witnessed about the millennial gener- ation is they can smell authenticity a mile away. Do not shy away from direct and transparent communication. No news is not better than bad news.
Loosen up. More than any other gen- eration millennials are more likely to deal with stress using strategies outside the office. Build in some latitude for this. Don’t assume absence is a productivity killer.
Mission Matters Amidst all of the mangled steel, oil prod-
ucts, fuel, plastic, rubber, batteries and more, is an amazing mission to reuse parts, reduce waste, and recycle as much as pos- sible. This is a core value that most millen- nials can get behind. Utilize it.
Vince Edivan is ARA’s Director of Member Relations. In his role, he represents ARA at state industry events, working to connect with
current and potential members.
Automotive Recycling
May-June 2021 // 23
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