It may be where we are headed. I like to have freedom of where we buy parts, I’m not sure how we could get every recycler on board. That would require not only recy- clers to agree on the price but body shops to agree on the markup and the insurance companies to go along as well.
What is the most important issue recyclers can address to improve relations with repairers and reduce the number of returns and reluctance to use recycled parts? In the words of Marty Hollingshead. “Sell a perfectly described part.”
Do repairers truly understand the ARA Price and Condition model, where all pricing is complete and undamaged, with condition codes and that the recycler pays the shop for the price to bring parts to com- plete undamaged condition?
I would say no. I do because I am a recy- cler as well as a body shop owner. The other problem (I hate to say this) is some recyclers are calling parts grade A 000 that simply are not.
As a longtime repairer, what made you want to enter the recycled parts business? What, if anything, has surprised you about running an automotive recycling facility? The opportunity came to buy out a very old salvage yard right next door to my body shop. The zoning and licensing was all in place, but the place was a mess. Honestly, I came to ARA’s Convention in Orlando a few years ago to “get educated” and decide if I wanted to get into it or not. That’s when I joined the ARA Mentorship Program, met Marty Hollingshead from Northlake and Jeff Sowers from M & M Auto Parts Inc. I saw that the same “lean” management
principles I grew into in the collision side were very much practiced with the suc- cessful operators I met. I love process devel- opment so ... I was in. My surprise was how “global” auto recycling can be, in relation to shipping parts and recyclable materials.
” and efforts to build awareness within the repair sector of that term? I think it is a fantastic idea, and the col- lision and repair world need some enlight- enment. In the collision world we “make excuses” for aftermarket parts and rightfully so. If I put a used or recycled part on a cus- tomer’s vehicle, we explain why it’s better. I think it’s the same as correcting the term “junk yard” with salvage or recycling. It’s a mindset that we need to keep pushing. *
www.a-r-a.org/choose-recycled-parts-marketing-campaign.html
What are your thoughts on ARA’s trade- mark of “ROE–Recycled Original Equip- ment®
Automotive Recycling
May-June 2021 // 31
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