platforms. What’s important with both of these tools is that they reinforce employ- ees’ skills in the field, validate their work and recognize them when they have mastered a task.
EMPLOYEE PERFORMANCE Once you’ve gotten past teaching the basics to your team, implementing an employee performance platform can help make sure you and your staff are setting goals, conducting regular performance reviews and holding regular coaching conversations. Rather than going by a gut feeling, you can assess employee performance ob- jectively and see an individual’s strengths and weaknesses. These types of plat-
forms also provide open and transparent communication for your employees and managers to discuss performance expec- tations and align their personal goals with your company’s goals. Platforms like Appraisd can auto-
mate review cycles and provide gentle reminders to encourage team members to proactively take the initiative and manage their performance and develop- ment conversations. They can also help you provide constructive feedback and support employees’ career development by adding structure and templates.
LANGUAGE LEARNING If a large percentage of your workforce
has a first language aside from English, you don’t have to struggle against this language barrier constantly. There are a multitude of language learning apps you can access such as Babbel and Duolingo. With these apps, you can also encourage bilingual learning with your English-speaking team members, so com- munication is fostered on both sides. EarthWorks, lnc., based in Lillian, Texas, uses Babbel and receives reports on what their employees are studying and when they reach the B2 learning level, they are reimbursed for the licensing fee, which is deducted on an incremental basis from their payroll if they choose to participate. TE
KEYTAKEAWAYS
Technology does not replace the need for human involvement in training; rather it helps systemize your practices.
Do your due diligence in determining what software is the best fit for your organization and make sure it can scale with your business.
The leadership team needs to be bought in for these tools to be successful.
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