BUILDING YOUR TEAM
Tapping Into Technology To Aid in Training
By Jill Odom
ONBOARDING AND TRAINING YOUR EMPLOYEES ARE TIME-INTENSIVE but necessary tasks. Properly training your team can help boost your overall quality of work and efficiency. It can also aid in employee retention and satisfaction as well- trained team members feel valued and better equipped to do their jobs.
There are various types of software that can help disseminate knowledge, track employee performance and expand employees’ skill sets. When looking to add a training platform to your company, think through your pain points and where training is needed most. Also, when considering pricing, always look at the cost of the next tier up as you scale your landscape business. Keep in mind these systems do not
replace the need for human involve- ment in training but can systemize and streamline the process. Buy-in from the top down is critical to ensure any of these tools are truly impactful.
ONBOARDING The long-term success of your new hires can often be determined by how successful your onboarding process is. This goes beyond first-day orientation and should include a series of events that provide more details on best practices and company policies. Leaning on technology to aid in
systemizing this process can help ensure that everyone receives the same information in a consistent way, which is even more important as your landscape business grows beyond one location. Trainual is just one of the options out
there that can centralize your process- es, policies and SOPs into a searchable, trackable system. This platform serves as a playbook for your business, where employees can better understand of who does what and your company story.
SAFETY COMPLIANCE Making sure everyone is on the same page when it comes to safety standards is critical to keeping your crew members safe. Just like your onboarding, it’s ideal that everyone accesses the same information and safety management software can assist with this. For instance, Rancho Mesa’s Safe-
tyOne app helps streamline the imple- mentation of your safety program for your team. On this app, team members can observe risks before starting a job and document them with photos and notes, fill out mobile forms such as incident reports, review toolbox talks and access safety training videos. Adding safety management software can keep safety protocols top of mind, reducing workplace accidents and associated expenses like medical costs and increased insurance premiums.
LEARNING MANAGEMENT When it comes to the boots-on-the- ground fieldwork, depending on the structure of your organization, you may not have a dedicated trainer to bring your new hires up to speed. However, if you don’t want them to learn on the go, a learning management system like Greenius or MyLandscapeAcademy can provide them with online training in English and Spanish. These types of systems allow you
to monitor employee progress and performance. You can see who is overdue to learn specific skills and set performance expectations with these
14 The Edge //July/August 2024
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