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TABLE OF CONTENTS


2015 BOARD OF DIRECTORS President


6 7 8


12 14 18 22 25 28 31 40 43 45 48 52 54 56


A Letter from CAI Leadership — Cheryl Murphy


List of Advertisers


The Giving Tree: Much More Than Just a Pretty Face — Sherm M. Fields


How To Avoid The Scarlet Letter — Mary Seego


Great Expectations: The Numbers Side of an Association Turnover — CAI staff writer


Animal Farm: The Hens Take Over! — CAI staff writer


Board of the Flies — Judee Pyrcz


Crime and Punishment: Development and Enforcement of Rules and Regulations — Scott A. Rosenlund


One Flew over the Cuckoo’s Nest: A Community Manager’s Story — Michelle Kenny


CAI Spirit of Chicago Summer Cruise 2015


A Solar Ray of Hope — Fritz Kreiss


Professional Designation Recognition


A Bruised Peach: Advice to a Board — Jory Carrick


A Tale of Two Associations: Surviving Instances Where Residential and Commercial Associations Meet — Robert Prince


Industry News


Company Spotlight: CertaPro Painters Deluxe Classified Advertising


By CAI staff writer T


Thomas C. Engblom, CMCA® PCAM®


President Elect Annette R. Byrd, CMCA®


Vice President Kerry T. Bartell, Esq.


Treasurer Cathy Ryan, CMCA®


Secretary John Thew


Directors


Mark Chmura Anthony Dister Cindy Fitts, CIRMS® Mindy Maggio Sheila Malchiodi


Carol A. Marcou, CMCA®


Asa Sherwood, CMCA® Jessica Towles, CMCA®


, AMS® , AMS®


Chapter Executive Director Cheryl Murphy


Assistant Director and Office Manager Diana Lane


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All material herein is copyrighted. No part of the Publication may be reproduced whatsoever without written consent from CAI Illinois Chapter/ Common Interest. Acceptance of advertising in the magazine does not constitute an endorsement by CAI Illinois Chapter or its officers of the advertised products or services. Advertisers assume liability for all content of advertisements printed, and also assume personal liability for any claims arising there from against the publisher relating to advertising content. The publisher reserves the right to reject advertising that they deem inappropriate for the publication.


4 | COMMON INTEREST® A Publication of CAI-Illinois Chapter , PCAM® , PCAM® , AMS® , PCAM® , PCAM® , AMS® ,


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