This book includes a plain text version that is designed for high accessibility. To use this version please follow this link.
PASSWORD ACCESS CONTROL IN A GATED COMMUNITY


By Deana Loughran/First Service Residential, Executive Director, Lake Barrington Shores When you d


W


When you drive by a gated community, do


ou d


is the secret to getting in there?” he co


c m it o is the secret to


is e cr to Does the co m es


only given to residents and their gueir g es


g en


their guests? Does it appear to you a


to you as heaven on earth r a i


or a military installation?


yo a or a m


CO AD


AD FO


Does the concept conjure up images of o secret


images of a magic password or


or secret handshake that is only give t


, do you wonder, “What


review a few of the different expectations a manager of a gated community may encounter and how one might address these concerns.


LIVING WITHIN A GATED COMMUNITY MAY OFFER AN ADDED SENSE OF SECURITY FOR A PROFESSIONAL THAT TRAVELS FREQUENTLY OR FOR A PERSON LIVING ALONE, BUT EACH INDIVIDUAL WILL HAVE THEIR OWN CONCEPT OF HOW THOSE GATES WILL AFFECT THEIR DAILY LIVES.


T H


will have their own concept of how those gates will fe


affect their daily lives. It is theli community manager’’s ob to manage those many expectations under one set of entry guidelines. This article will brieflyl


ve h


om un n


p tat t


m na e y his art e 40 | COMMON INTEREST®


sI s t s job


s job


t se ma s d o id ne ie


y y


or for a person living alone, but each individualli ng on b will have their own concept of h da


security for a professional that travels frequently or for a person livin alone, b ll


g ed m un m o r security for a professional tha r


rs ei


wn on pt h


the ‘gate’ means to them. Living within a gated community may offer an added sense of se rit or a


e at m ns o m gated community may offer ro s a ha


of living in a gated community, and what the ‘gate’ means to the


of living in a gated com o ivi


Each person has their own expectations in ga d m


E Each per o h pe son has the as


AF e


Many people may choose to purchase in a gated community so there is never the unwelcome surprise of a guest at the door unannounced. Others may purchase in a gated community for the peace of mind such security may offer. The community guidelines dictate that a guest, contractor or delivery person will not be allowed access without approval from a homeowner. Every resident must be contacted by a guard working at the visitor’s entrance if the resident has not provided prior authorization for the guest’s arrival.


One female resident who lived alone wanted the security of the gated community. On her


birthday, this woman’s son, who lives in another state, sends a surprise flower arrangement. When the delivery truck pulls up to the gate, the guard calls both of the phone numbers on file repeatedly, but no answer. The lady is out to lunch on this special day and didn’t hear her cell phone. The delivery man is turned away and the flowers are not delivered. When the homeowner finds out about this, she is


ab t al


about this, she is irate. Why wouldn’t the guard allow the delivery he o Th do st an is


s,


allow the delivery of this thoughtful gift from her son? The flowe doorstep and this w su


e i iv


her son? The flowers could have been left at her doorstep and this would have been a very pleasant surprise.


flo e h w


A Publication of CAI-Illinois Chapter


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64