doctors to do things that only they can do, Sagaribay said: diagnose, prognose, and recommend treatment, including prescribing and performing surgery.
When veterinary technician health need, “[clients] are more likely to come into our hospital, especially when we create that environment and hospital, which is why I love technician appointments so much,” she said.
for example, veterinary technicians can counseling session, and escalate any concerns to the veterinarian.
Next steps
Developing this clinical team where everyone is performing to the top of their training and ability requires according to the presenters.
“Because when there isn’t clarity, people will do what they’re means doctors performing tasks more than necessary and technicians not performing to their highest performing hospitals is that they don’t leave this to chance.”
they said, by clearly outlining roles. For CrVT can do that a level two can’t, as paths that provide a clear roadmap for career advancement.
The presenters also recommended taking an audit of what tasks veterinarians are doing that veterinary
26
Hiring is harder than ever. Turnover is high, and burnout is real,” says co- presenter Jeni Sagaribay, a licensed veterinary
“
technician and manager of Pet. “We have to invest in
our people. … At the heart of everything is trust. Trust that the people that you have hired are capable of more.
veterinary technician appointment
technicians can appropriately do to can ask veterinary technicians what they want to be doing, but are not, and with training and skills.
launch—establishing protocols and
on metrics, results, and feedback, criteria. The presenters recommended
The real challenge, which both the presenters and Dr. Jen Quammen, AVMA president, agree, is applying
“One of the things I love about out of a session genuinely excited to try something new. Then Monday Dr. Quammen said.
She noted that the AVMA’s resource
KVMA News | Summer 2026
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