EMPLOYEE SPOTLIGHT CONFERENCE AGENDA SESSIONS ARE THE SAME FOR EACH


CONFERENCE UNLESS OTHERWISE NOTED. C


4:10–5:00 p.m. BREAKOUT SESSION IV Just Tap and Go®


  


  


Continued f m d from page e 13 —Why Contactless Cards


are “On Deck” 


 


 Repeat of earlier session


What’s Happening in the World of ACH?!   Education, EPCOR


Missouri Blindsided: How to Respond When a Vendor Conference Only


Gets Hacked


Stephanie Lyon, Director of Compliance, Ncontracts Repeat of earlier session


Nebraska  Conference in Financial Institutions Only


 5:30–7:00 p.m. Reception


DAY 3 7:30–8:15 a.m. Registration Desk Open & Breakfast


8:30–9:30 a.m. The Evolving Battle for Customers & Cross-selling in a Mobile World Dave Defazio, Partner, StrategyCorps


9:30–9:40 a.m. Refreshment Break


9:40–10:40 a.m. Who’ll Man the Helm When the Sea Gets Rough?  


  


10:40–11:45 a.m. Regulatory Panel  


 11:45 a.m. Conference Adjourns


SENIOR VICE PRESIDENT/CHIEF MARKETING OFFICER, MIDWEST INDEPENDENT BANK


30 YEARS WITH MIB


What was the name of your first pet? Toby, a rat terrier dog and he lived until the age of 17


What is the favorite part of your job? Organizing our customer conferences


Where did you visit on your last trip? Lake Chelan, Washington with a college friend


For full session descriptions,


go to www.mibanc.com (click on Upcoming Events)


What is still on your bucket list? Parachute jumping


What will you do when you retire? Volunteer with children


Harden received her bachelor’s degree in business administration with an emphasis in marketing from Central Missouri State University (now University of Central Missouri) in Warrensburg, Missouri. She has also attended the Missouri Bankers Association General School of Banking, the American Bankers Association Graduate School of Bank Card Management, the American Bankers Association Stonier Graduate School of Banking, and the American Bankers Association School of Bank Marketing and Management. She earned the ABA Certified Financial Marketing Professional (CFMP) Certification.


Donna Harden


Donna joined Missouri Independent Bank (now Midwest Independent Bank) in June 1989 as card services manager in the credit card department. Harden has held various positions while employed with MIB and currently serves as senior vice president/ chief marketing officer of Midwest Independent Bancshares, Inc. (MIB, Inc.).


Harden is responsible for contributing to the growth and profitability of the bank holding company and its subsidiaries through the oversight of marketing, event planning and advertising. She earned the President’s Achievement Award in 1998.


14


MIDWEST INDEPENDENT BANK MIBANC.com


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