TABLE OF CONTENTS
2017 BOARD OF DIRECTORS President
Cathy Ryan, CMCA®
6 7 8
12 16 18 22 26
29 35 36
40
43 44 47 52
A Letter from CAI Leadership — Cheryl Murphy, Executive Director
List of Advertisers
Face Off – How to Handle Contentious Board Members and/or Homeowners — Laurie Wishnoff
When Having Home Ice Is Not an Advantage — Douglas J. Sury
Win Big With Cooper’s Tools
Getting The Assist… Successfully Drafting Contractors — Margo Smith, Louis Parentir
2 Minutes for Interference — Jory J. Carrick
Your Goal – Between the Pipes — Fritz Kreissr
26th Annual Excellence Awards and Winter Gala! Member Spotlight
The Postgame Handshake – How to Work Together for the Common Good
— CAI Staff Writer
The Hat Trick of Property Management… Top Three Reasons to Hire a Management Company — Mary Seego
Professional Designation Recognition
Board Members – Are You Offsides with Your Rule Enforcement — Kara Cermak Industry News
Deluxe Classified Advertising
President-Elect Sheila Malchiodi
Vice President Jessica Towles, CMCA®
Treasurer Anthony Dister
Secretary Jack Thew, DCAL
Directors Julie Cramer, DCAL Cindy Fitts, CIRMS® Diane Pagoulatos Charles Perry, CMCA® Bob Prince
Judy Rowe, CMCA® , AMS® , PCAM® , AMS® , PCAM®
, AMS® , AMS®
Patrick Sharpe, DCAL Asa Sherwood, CMCA®
Executive Director Cheryl Murphy
Associate Executive Director Diana Lane
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4 | COMMON INTEREST® A Publication of CAI-Illinois Chapter
, PCAM® , PCAM® , AMS® , PCAM®
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