(CAP)* CERTIFIED ARENA PROGRAMMER

Topics include: • Role of Arena Programmer • Programs for Communities and Schools

• Summer Skating Activities • Elite Programs • Competitive Programs • Electronic Marketing • Managing Public Sessions • Working with Volunteers

(CAM)* CERTIFIED ARENA MANAGER

Topics include: • Role of Arena Manager • Leadership • Financial Management • Contract Administration • Arena Scheduling • Public vs. Private Management

• Risk Management • Budgeting for Managers

(ACSD)** ADVANCED CERTIFIED SKATING DIRECTOR iAIM SPONSORS

Topics include: • Ethics and Creating a Professional Culture

• Recreational Programming and Skater Retention

• Marketing and Promotions • Budgeting/Accounting • Risk Management • Working Synergistically • Electronic Marketing

iAIM Certifications Are Now Available During Annual ISI Conferences!

(CAO)* CERTIFIED ARENA OPERATOR

Topics include: • Financial Management • Emergency Preparedness • Building Maintenance & Safety • Computers & Technology • Custodial & Housekeeping • Risk Management • Customer Service • Energy Management • Employee vs. Independent Contractor

Now you can conveniently earn your iAIM certifications while attending annual ISI conferences. iAIM students can also attend general conference sessions and activities in addition to their required certification classes, offering a comprehensive professional development event.

iAIM’s Management, Operations, Programming and Skating Director courses equip students with the education and confidence to successfully face real-world challenges encountered on the job.

Since 2001, industry professionals have earned more than 1,000 iAIM certifications. Join the hundreds of people who have gained a competitive advantage in the workplace and made themselves more valuable to their facilities through iAIM certification.

* CAM, CAO and CAP are presented in three segments, with full certification earned in three years.

** ACSD is offered in its entirety.