7 a.m. 15 30 45

8 a.m. 15 30 45

9 a.m. 15

ORIENTATION & MANAGING PUBLIC SESSIONS

ORIENTATION & ROLE OF THE ARENA OPERATOR

ORIENTATION & ROLE OF THE ARENA PROGRAMMER

ORIENTATION & ETHICS & CREATING A PROFESSIONAL CULTURE

30 45

10 a.m. 15 30

HUMAN RESOURCES: MISSION, RECRUITMENT & ORIENTATION

ICE RESURFACER DRIVER TRAINING LEARN-TO-SKATE CLASSES

KEYS TO PROGRAM RETENTION & SKATER PROGRESSION

LUNCH

MIAMA ANNUAL SPRI BUSINESS MEETING A BUFFET LUNCH

(Open to ALL Conference Att 45

11 a.m. 15 30

MARKETING SPONSORSHIPS

BREAKFAST ROUNDTABLES AND NETWORKING

• SOFTWARE PRODUCTS • CONCESSION STANDS • RINKFINDER.COM/MIAMA.ORG • R22/AIR QUALITY • GENERAL NUTRITION FOR SKATERS • GREAT GOALS = GREAT TRAINING • NEW ISI PRODUCTS AND PROGRAMS • PSA RATING EXAMS INFORMATION

EQUIPMENT MAINTENANCE & OPERATION SKATING COMPETITIONS

ELECTRONIC MARKETING: ALL THINGS SOCIAL MEDIA

RETAIL SALES

ICE, DASHERBOARD & G MAINTENANCE

HOCKEY TOURNAMEN

MARKETING: BRANDIN MAXIMIZING YOUR WEB

YOU BE THE JUDGE

SPORTS PSYCHOLOGY & EFFECTIVE COACHING

THE EMILY PROGRAM PRESE IDENTIFYING AND DEALING W DISORDERS

ELECTRICAL PREDICTIVE AND PREVENTATIVE MAINTENANCE

IT’S MORE THAN JUST ICE DAY FOR COACHES - BLOOMINGTON ICE GARDEN

Complimentary Continental Breakfast and Box Lunches Provided. Buses run on a continuous loop. First bus leaves at 7:15 a.m.

ICE DANCE BASICS

SYNCHRONIZED TEAM ELEMENTS AND TRANSITIONS

INCORPORATING FIGURES INTO YOUR SKATING PROGRAM

SPIN THEORY AND SPIN COMBINATIONS

JUM

MANAGER/OPERATIONS RINK TOURS AND ICE MAINTENANCE CLASSE

Bus Leaves Hotel at 8 a.m.

TOUR OF SHAKOPEE FACILITY 8:45-9:45 a.m.

INSTALLING LOGOS: MAINTENANCE OF LOGOS, PAINTING AND VINYL 9:45-10:45 a.m.

Bus Leaves at 10:55 a.m..

TOUR OF BR 11:15

CAM PART 3 STUDY SESSION CAO PART 3 STUDY SESSION

CAE COURSE - DEMYSTIFYING THE MILLENNIAL

A Certified Arena Executive (CAE) class presented by the Ice Arena Institute of Management (iAIM)

Advance registration & additional fee required.

MAXIMIZE YOUR SKATER’S DEVELOPMENT WITH OFF-ICE TRAINING AND CONDITIONING

COMPRESSOR MAINTENANCE AND REFRIGERATION EFFICIENCIES

Schedule subject to change. CERTIFICATE OF ARENA MANAGEMENT #3 CERTIFICATE OF ARENA OPERATIONS #1 CERTIFICATE OF ARENA PROGRAMMING #1 ADV CERTIFIED S

PROGRAMS DESIGNED FOR SPECIAL SKATERS

RECYCLING IN YOUR ARENA TRAD CAP PART 1 STUDY SESSION ACSD STUDY SESSION

EXAM EXAM EXAM EXAM

FRI JUNE 2

THU JUNE 1

WED MAY 31

TUE MAY 30