equally committed to their mental and emotional development. After participating in her TAPS session, I left with so much energy I couldn’t stand myself! I’ve already shared the information with my staff at home, encouraging them to go online to her website. I hope to accomplish my goal of inspiring my staff to be better!

OTHER COMMENTS ...

“On-Ice Spin Theory and Jump Theory” with Kori Ade and Doug Ladret

Paige Scott was very fun and down

to earth. She presented the material very well. Lisa Fedick, Pete Carlson and Jamie Baringer presented incredibly interesting stories and they were very inspirational. Jordan Mann and Sean Flynn are very engaging and made us work as a team on case studies. Tey had a different style that helped break the norm and keep us engaged. Robb Olexin stood out to me. I thought the way he delivered the material was fun and engaging. Haley Jensen is a great speaker! I enjoyed Mark Vaughan’s sharing of ideas that have and have not worked.

I think that all the CAM instructors

were knowledgeable in their sessions. Each ISI University Advanced Skating Director Course speaker was phenomenal! I found all the instructors quite good!

ON THE SESSIONS ...

Teaching Special Needs Skaters was a very good session — only wished it was longer! On-Ice Logo Installation and Painting Sessions during the arena tours were both excellent. It was good for my staff to hear from industry experts and good affirmation that we are still using the best practices when we install our ice sheets each season. Dave Loverock, George Arnaoutis and Robb Olexin always give great tips and information I can use immediately. I absolutely loved the On-Ice Spin Teory and Jump Teory with Kori Ade and Doug Ladret. I learned so many new drills and can’t wait to share them with my skaters. Arena Renovations and Retrofits by Rob McBride was very valuable. Most of our facilities are not new by any means

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and either need or will need renovations and retrofits. It is necessary to learn best practices when we install our ice sheets each season. Tere were many sessions of value: Te Skater Development Model by David Santee, General Nutrition for Skaters by Carrie Peterson, Dealing with Eating Disorders by Molley Heise, Designing a Business Plan by Lisa Fedick and Electronic Marketing & Social Media by Tiesha DiMaggio. Ideas to Increase Skating School Numbers by Christine Wilson Brinton was of most value to me, because I have had a lot of our young girls move to hockey so this presentation had lots of great ideas on how to get skaters interested and/or hooked on figure skating at a young age. I hope to put some of those ideas and programs into place in our facility. Te Risk Management Essentials course by Dan Foster and Corey Cash was very informative. Te Orientation & Ethics and Creating a Professional Culture class by Cynthia Van Valkenburg was very inspirational. Setting Up an Arena Hockey Tournament by Sean Flynn and Jordan Mann was hands-on and informative. We broke out into groups and worked on a case study, which was interactive, interesting and educational.

Marketing & Sponsorships is

something we want to start doing and I got some good information from Kevin McCormack to take back with me. Total Athlete Performance Session (TAPS) by Kori Ade gave insight into better relating to our skaters. I was particularly impressed with her philosophy of developing the whole person. In addition to training students to become skilled (and in many cases highly competitive) skaters, she is

Breakfast Roundtable Discussions were great! I found the roundtable discussion on concessions knowledgeable all three years. Talking to other rink managers about their snack bars gives me ideas to bring back to my rinks. I also found new products that they carry that I don’t and vice versa. Keynote Speaker Steve Gilliland was outstanding. He was funny and taught very important life lessons.

ISI University was far superior than

I expected! Te conference was enjoyable and offered great networking and interaction with vendors at the trade show. Conference provided good food for thought. Conference overall was excellent and I will continue to attend ISI conferences as long as they are offered.

We look forward to seeing everyone at the 2018 Ice Sports Industry Conference & Trade Show, June 5-8 at the Hilton Alexandria Mark Center — just minutes from Washington D.C.!

A SPECIAL THANKS

TO THIS YEAR’S SPONSORS: ISI University

Accent Refrigeration Systems Ltd. Becker Arena Products Inc.

ISI/MIAMA Conference and Trade Show

All-American Arena Products American Insurance Agency, Inc. Arena Warehouse

Athletica Sport Systems Inc. Axis Capital

Becker Arena Products Inc. CIMCO Refrigeration

Climate by Design International FMC Ice Sports Jet Ice Ltd.

K&K Insurance Group Inc. R&R Specialties Rink Systems Inc.

Rink-Tec Arena Specialists Stevens Engineers Inc. Tokio Marine HCC Zamboni Company