Above (from left): The team of seven security  Randy Smith, Jason Cook, Jake Simers and Larry Rhoads.


Opposite Page: R.D. Reid, Ozarks Healthcare's supervisor of security, communications and public safety.


response,” he said. “Each person in our organization will have the ability to down- load this app on their phone. If they fall into what they perceive as a dangerous moment where they need a response, they simply push a button on this app. They won’t even have to talk to us; it will im- mediately come up on the security phone.” Reid said he hopes the new system helps strengthen employees’ confidence


in the safety of their work environment. “It’s important that our coworkers and patients are safe but also that they feel safe,” he said. “If they don’t feel safe, then that affects their productivity and our sustainability of coworkers here at our hospital. I preach that message all of the time. As security personnel, we think our campus is pretty safe, but we want everyone else to think that, too.”


WINTER 2021 | INSIGHT | 39


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