FAST, EASY, MEDICATION AFFORDABLE
OZARKS HEALTHCARE PHARMACY UTILIZES TECHNOLOGY AND FEDERAL PROGRAMS TO BETTER SERVE CUSTOMERS
BY AMY GORDY | PHOTOGRAPHY BY JAMES MOORE O
zarks Healthcare Pharmacy is an essential hub within the Ozarks Healthcare system, providing pre- scription services, vaccinations and over-the-counter items to patients and the pub- lic. The pharmacy is a one-stop shop for medicinal needs, and technology like the Rx2Go app, available on iOS and Android devices, makes filling prescrip- tions fast and easy. Customers just download the app, then use it to request refills at the pharmacy — no waiting in line at the counter or holding on the phone. Katie Mahan, director of retail pharmacy and 340B, encourages all pharmacy customers to try the app. “It’s a handy feature that saves the patient time. They don’t have to call us, which decreases the num- ber of phone calls we get in the pharmacy. The cus- tomer receives an auto-text when their prescription is ready,” she said. The pharmacy also offers mailing services free of charge.
Another innovative advancement on the horizon for Ozarks Healthcare Pharmacy is the integration of medication synchronization. This is great news for customers who fill multiple prescriptions in a month as it will allow all the monthly medications to be filled in one single trip to the pharmacy. “We don’t have it going quite yet, but it’s something we are working toward with a goal to have it up and rolling in early 2022,” Mahan said. Ozarks Healthcare Pharmacy prides itself in get- ting medications to customers quickly, easily and at the lowest prices. The pharmacy accepts all ma- jor insurance plans and offers affordable pricing for non-insured and underinsured patients through the 340B Drug Pricing Program, which is a federal program that requires manufacturers participating in Medicaid to provide outpatient drugs to eligible health care organizations at significantly reduced prices. The process is easy — there’s no paperwork to
Every day, I see people go without insulin because they can’t afford it. The 340B program saves these people hundreds of dollars a month, and sometimes that’s just on one prescription.
34 | OZARKS HEALTHCARE | WINTER 2021
“ ”
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44
