TABLE OF CONTENTS


6 7 8


12 14 18 20


22


26 29 36 38


45 48 52


A Letter from CAI Leadership — Cheryl Murphy


List of Advertisers


Eco-Beauty in Your Community Association — Riley V. Skaggs Volunteer Spotlight


You Can’t Handle the Truth! — Henry McKenna


Member Spotlight


Legislative Update – New Laws Effective in 2024 and 2025 — Kris Kasten


“Put Some Windex on It.” The Evolution of Safety as a More Universal Solution in High-Rise Window Washing — Neal Zucker


Professional Designation Recognition Summer Social 2024 Volunteer Roster


What We Have Here is a Failure to Communicate: Ensuring Smooth Interactions Between Board Members, Owners, and Management — Simon Fox


Industry News


Obstacles in Community Association Management — Janice Avery


Deluxe Classified Advertising 2024 BOARD OF DIRECTORS


President Kathy Kahl, CIRMS, EBP President-Elect


Carrie Surratt, CMCA, AMS, PCAM


Vice President Carlo Caprio, CMCA Treasurer


Steven Silberman


Secretary Diane Pagoulatos, DCAL


Immediate Past-President Brittany Kojzarek, CMCA, AMS, PCAM Directors


Michele DuBois, EBP Nikki Ledwell, CMCA, AMS Randy Grimes, CMCA John Schaller, DCAL Elizabeth Thompson, EBP


Executive Director Cheryl Murphy


ACCOUNTING SERVICES PROVIDED BY CANTEY ASSOCIATES


MEMBERSHIP, ADVERTISING & EDITORIAL INQUIRIES Community Associations Institute Illinois Chapter 1821 Walden Office Square, Suite 100 Schaumburg, IL 60173 (847) 301-7505 (847) 301-7507 (Fax) cai@cai-illinois.org cai-illinois.org


PUBLICATION DESIGN & MANAGEMENT provided by:


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Integrated Marketing Solutions customdirect.com


Advertising Design & Reprint Inquiries: Contact Geoff Bevington bevington@customdirect.com


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All material herein is copyrighted. No part of the Publication may be reproduced whatsoever without written consent from CAI Illinois Chapter/Common Interest. Acceptance of advertising in the magazine does not constitute an endorsement by CAI Illinois Chapter or its officers of the advertised products or services. Advertisers assume liability for all content of advertisements printed, and also assume personal liability for any claims arising against the publisher relating to advertising content. The publisher reserves the right to reject advertising that they deem inappropriate for the publication.


4 | COMMON INTEREST® • Fall 2024 • A Publication of CAI-Illinois Chapter


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