Second Floo
well as having the majority of the provid- ers located in one area. That also makes it easier for the providers if they need to do consultations with each other related to a patient, both in information or diagnostic studies and things of that nature.” McGee, who’s been with the hospital for
nine years, said one reason the new spaces work so well is that hospital administra- tion went to great lengths to get feedback from physicians and staff on how to design the optimum experience. Medical person- nel, in turn, solicited feedback from pa- tients on what they’d like to see. “Even before we decided we were going
to do a medical office building, there were numerous inquiries to the public,” McGee said. “Patients would come to see us, and we’d send them queries and surveys. We’d also ask the public in general about what
14 | OZARKS HEALTHCARE | SUMMER 2022
“I wanted to give back to the community because my success in my work
was due to all the people in this community. The way I wanted to give
back was to make sure that this building was completed, and it is. It’s beautiful, and it’s going to help the community so much.”
- Marge Slayton -
they wanted from their hospital. We took that information, sat down and had mul- tiple interdepartmental focus groups re- view what patients said they wanted and needed.” “Initially, we weren’t sure if we should
upgrade the hospital or just upgrade the existing clinics. But working through the various physician groups, nursing groups and ancillary services groups, we all got together with the administration and eventually came to the same realization that we needed to have a central location with easy access for patients to get the care they needed. The product of that turned out to be the expansion.” The $70 million project has not only
redefined medical care in the region, but it completely changes the environment in which that care is administered local-
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