Registration desk in the main entrance.


them the functions, we can teach them how to schedule a patient for a service,” she said. “What we can’t necessarily teach someone is how to have that bubbly want-to-help compassion. That’s something ingrained in you; it’s all about your compassion.


“We should always remember that a patient might have just received terrible news that they can’t deal with. A kind, friendly smile and a ‘How are you today? How can I help you?’ and ‘Have a great day,’ is something that should be ingrained


in us. I believe if you talk to our people, 90 to 95 percent of them would say they’re in healthcare because they want to make a difference in someone’s life. We provide that opportunity every day, to help some- one and make a difference in their life.”


FALL/WINTER 2022 | INSIGHT | 33


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