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Difference


Missouri adults can now receive the COVID-19 vaccine, employees are returning to their offices and businesses on Main Street are open to serve their customers. We survived, and we are better for it.


I want to thank each of you for your efforts to assist your customers during the pandemic. Te long days, late nights and early morning hours of submitting loan applications for the Paycheck Protection Program saved the livelihood of small businesses in your communities, and these loans ensured paychecks for men and women so they could continue providing for their families. You extended a helping hand to those struggling to make their house payments, offering them peace of mind during an unexpected difficult moment in their lives. And,


simple acts of kindness to your customers and community members — giſt cards to local restaurants, meals for health care workers, donations to schools and organizations — brought smiles to many and liſted their spirits.


Troughout my time as MBA chairman, I have emphasized the importance of making a difference in your banks, your communities and in our world. I always knew bankers had extremely big hearts, and this was demonstrated time and time again in communities across the state. Your actions from the past year spoke volumes. To each of you, I extend a heartfelt “Tank You.” Te success of our customers and communities is our success. And, if we had the opportunity to help someone achieve a goal, then that


success makes our day even better.


“Te positive thinker sees the invisible, feels the intangible and achieves the impossible.” — Winston Churchill


In sharing quotes with staff, customers and my family, I try to make people think in a positive way. I hope they take a minute to stop and think … to realize they need to mix in a little upliſting fun and To Make a Difference every day! A Great Day is the only kind to have!!


MBA’s podcast explores topics relevant and interesting to bankers. Our fun, engaging conversations help you stay ahead of what’s happening in banking. Our Two Cents with MBA is on MBA’s website, iTunes, Apple Podcasts, Google Podcasts and Spotify.


THE MISSOURI BANKER 3


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