How to Become a Valued Employee Jan Horbaczewski, CPG-09369
Some suggestions on how to become a valued employee, based on four decades of observation in the work-place:
Become adept at recording and managing informa- tion (maintain electronic or hard copy records).
o Organize documents – by project, subject, and date.
o Ensure that all documents, including drafts, are dated for version control.
o Keep good meeting notes – decisions, action items, assignments, deadlines.
o Keep good field notes – complete and legible.
o Take good field photographs – location, date, scale, labels, setting.
o Collect good samples – clear, complete, accurate labels and chain-of-custody forms.
Become a source of reliable information and not just a source of raw data.
o Perform a quality analysis of the data – your own data and third party data.
o Carefully check all final work products for typographical and mathematical errors.
o Organize and summarize raw data – spreadsheets, graphs.
o Avoid swamping others (especially supervisors) with data unless they specifically request it.
o Keep detailed information.
o If litigation is anticipated or there is the potential, label and keep data confidential using attorney-client and other privileges.
Become a good communicator by providing intel- ligible information to decision-makers.
o Provide chronological context for long-term projects – sequence of events.
o Convey written information concisely – graphs, tables, bullets, short sentences.
o Ensure that presentation materials are self-explanatory.
o Keep verbal presentations brief – less than two minutes per major point.
o Avoid technical jargon and acronyms. o Distinguish between facts and opinions.
o Provide opinions/recommendations with supporting evidence and rationale.
o Weigh costs/risks against benefits – return on invest- ment, regulatory compliance, liability.
o Present options, including the option of doing nothing, and the consequences.
Become a team player.
o Avoid e-mail for resolving disputes – visit other party in person in their office.
o Gossip – discourage receiving it and never relay it.
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o Keep confidential information confidential. o Keep your attitude and comments positive.
o Commend in public, and identify areas for improvement (criticize constructively) in private.
o Involve other disciplines and listen to their comments. o Always support subordinate team members.
Become responsive to requests for information from external and internal “clients.”
o External clients – those paying for your services, regula- tors, auditors, and members of public.
o Internal clients – other parts of your organization. Become productive through time management.
o Keep track of work time in maximum increments of one half-hour or less, preferably.
o Distinguish equitably between “billable” and “non- billable” time.
o Billable time is your time that would actually be paid by an external client or is of high value to the organization.
o Non-billable time is time that would normally be regard- ed as non-project related “overhead” and that would not be reimbursed by an external client.
o Keep meetings brief and productive – prepare agendas and stick to them.
Jan K. Horbaczewski graduated from University of Durham in northern England with a
B.Sc. in Geology (1972) and a Ph.D. in Soil Science (1976). From 1977 to 1983 he worked on agricultural development projects in the Middle East and Central America. From 1984 to 1998 he was employed by Morrison Knudsen Corporation on lignite mine reclamation projects in Texas. In 1998 he joined the Texas Municipal Power Agency where he currently works as Regulatory & Compliance Manager. Jan is a naturalized U.S. citizen since 1999, and licensed as a Professional Geologist in the State of Texas.
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