State Technical College of Missouri
UST 100 Customer Service for Utility Professionals. This course provides insights into the concepts and skills related to customer service for utility professionals. The course begins with an overview of the customer service environment and market trends and then focuses on specific skills needed to provide ethical customer service such as verbal and non-verbal communications, listening, and problem solving. Utility industry case studies involving service breakdowns will be used to challenge students to apply the concepts and skills learned to implement service recovery strategies. 1 credit hour.
UST 120 Safety and Accident Prevention I. This course teaches the hazards associated with current-carrying
utility systems. The student will be able to implement proper climbing techniques, safety rules, and safe work practices from the American Public Power Association Safety Manual. The student will learn Occupational Safety and Health Administration (OSHA) rules and regulations associated with this industry, reporting requirements, and the penalties that pertain to these regulations. 1 credit hour.
UST 125 Safety and Accident Prevention II. This course continues instruction on the hazards associated with utility systems. The student will be able to implement the proper climbing techniques, safety rules, and safe work practices from the American Public Power Association Safety Manual. The student will learn Occupational Safety and Health Administration (OSHA) rules and regulations associated with utility industries, reporting requirements, and the penalties that pertain to these regulations. Prerequisite: UST 120 with a grade of “C” or better. 1 credit hour.
UST 150 Equipment Operation I. The student will learn the various operations of digger/derrick and bucket/basket aerial platform trucks used in the construction of utility systems. The student will be familiarized with the basic operation of trencher/backhoe equipment. This class also covers units on mobile hydraulic systems, vehicle maintenance and inspection, safety rules, rigging and lifting capacities, vehicle grounding practices, and the hands-on operation of digger/derrick and bucket/basket aerial platform trucks. 3 credit hours.
UST 155 Equipment Operation II. The student will learn the various operations of directional boring machines and hydrovac trucks used in the construction of utility systems. The student will be familiarized with the basic operation of other equipment such as dozers, cranes, and dump trucks. This class also covers units on hand, power, pneumatic, and hydraulic tools; equipment maintenance and inspection; safety rules; and, the hands-on operation of directional boring machines and hydrovac trucks. 3 credit hours.
UST 160 Climbing Skills. The student will gain the knowledge of the proper care of climbing tools and master the climbing of wood structures. Upon completion of this course the student will also be able to determine the proper aspects of pole inspection and be able to recognize the hazards of climbing. Students will successfully complete timed pole top rescue using two different methods. An introduction to aerial pole framing is included in this discipline. Prerequisite: UST 150 with a grade of “C” or better. 3 credit hours.
UST 170 Construction of Overhead Broadband Lines. This course will give the student a working knowledge of communication line construction specifications. Students will be able to recognize by sight and definition the different types of materials used for various types of construction. Students will be required to demonstrate working specification knowledge both in aerial and ground situations as well as installation, repair and removal of poles, conductors, guy assemblies, and cross arms. They will also be introduced to the different sizes and types of overhead and underground communication conductors. Basic line staking principles and National Electric Safety Code clearances will be included. Prerequisite: UST 160 with a grade of “C” or better. 6 credit hours.
191
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84 |
Page 85 |
Page 86 |
Page 87 |
Page 88 |
Page 89 |
Page 90 |
Page 91 |
Page 92 |
Page 93 |
Page 94 |
Page 95 |
Page 96 |
Page 97 |
Page 98 |
Page 99 |
Page 100 |
Page 101 |
Page 102 |
Page 103 |
Page 104 |
Page 105 |
Page 106 |
Page 107 |
Page 108 |
Page 109 |
Page 110 |
Page 111 |
Page 112 |
Page 113 |
Page 114 |
Page 115 |
Page 116 |
Page 117 |
Page 118 |
Page 119 |
Page 120 |
Page 121 |
Page 122 |
Page 123 |
Page 124 |
Page 125 |
Page 126 |
Page 127 |
Page 128 |
Page 129 |
Page 130 |
Page 131 |
Page 132 |
Page 133 |
Page 134 |
Page 135 |
Page 136 |
Page 137 |
Page 138 |
Page 139 |
Page 140 |
Page 141 |
Page 142 |
Page 143 |
Page 144 |
Page 145 |
Page 146 |
Page 147 |
Page 148 |
Page 149 |
Page 150 |
Page 151 |
Page 152 |
Page 153 |
Page 154 |
Page 155 |
Page 156 |
Page 157 |
Page 158 |
Page 159 |
Page 160 |
Page 161 |
Page 162 |
Page 163 |
Page 164 |
Page 165 |
Page 166 |
Page 167 |
Page 168 |
Page 169 |
Page 170 |
Page 171 |
Page 172 |
Page 173 |
Page 174 |
Page 175 |
Page 176 |
Page 177 |
Page 178 |
Page 179 |
Page 180 |
Page 181 |
Page 182 |
Page 183 |
Page 184 |
Page 185 |
Page 186 |
Page 187 |
Page 188 |
Page 189 |
Page 190 |
Page 191 |
Page 192 |
Page 193 |
Page 194 |
Page 195 |
Page 196 |
Page 197 |
Page 198 |
Page 199 |
Page 200 |
Page 201 |
Page 202 |
Page 203 |
Page 204 |
Page 205 |
Page 206 |
Page 207 |
Page 208 |
Page 209 |
Page 210 |
Page 211 |
Page 212 |
Page 213 |
Page 214 |
Page 215 |
Page 216 |
Page 217 |
Page 218 |
Page 219 |
Page 220 |
Page 221 |
Page 222 |
Page 223 |
Page 224
