


 


   we are fortunate to be a part of something so great by touching         and self-image. The power to transform lives is what makes  unique, keep reading for some great ideas that will have a 


           to a problem that they are unaware they have.” As dental                      most successful dental team members have mastered the skills   


Your patients will be impressed that your administrative team is asking what is important to them.


  and insight into what our      gives us the opportunity to       


   this will give you insight into what the caller may already know                            


            communicates the chapters to each other. This is the magic         them say “yes”.





•  appointment?


• What challenges do you have with your teeth? • What don’t you like about your smile?


          about their dental health, ask them “What challenges do you have with your teeth?”. The answers may surprise you. You            hear that they are having headaches or their teeth seem to be  embarrassed about their smile since an early age.


                   This approach is both non-threatening and unassuming,                                                       be amazed at how much your case acceptance improves.


               much you care and open up to you and your team. Then, the     


  performance, and decrease stress.


 Call Sheet at Tanya@TanyaBrownDMD.com or call 757-285-2833.


October 2014 www.okda.org 21


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