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Contents Cover Story


Having that Difficult Discussion


Tips & Tools to Consider Hi th t


Features


6 Credit Card Processing Fees 7 Establishing Protocols of Handling Subpoenas 8 Nonqualified Benefit Plans 9 Same Day ACH Debits (Part 2) 10 Differentiating in Community Banking 11 Five Key Steps 12 Having the Difficult Conversation 14 It can Happen Anywhere


Departments 4 Financial Update


5 Market Update 15 Spotlight 16 Third Party Alliance Providers


MIB Community BANKING 3


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16