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Six months later, Giselle, in response to questions by the mediator, confided that her level of friendly comfort in the association was not the same as before. But that was OK, she said. The smiles and how-are-you’s and passing conversations outside were the norm again. And visitor parking was now serving its proper purpose.


In summary, a personal conflict disguised as a condo association parking battle that could have lasted months was averted at very little cost in time and money through the intervention of a peacemaker; in this case a professional conflict specialist. An uncomfortable problem for the owners was handily resolved to everybody’s satisfaction, instead of being imposed on a resentful minority to the detriment of the sense of community in the association.


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©2014 Mitsubishi UFJ Financial Group, Inc. All rights reserved. Union Bank and Smartstreet are registered trademarks of MUFG Union Bank, N.A., Member FDIC.  | 29


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